Contact

Contact

For questions and suggestions we are at your disposal in the following areas.

In case you do not find a solution to your problem in our Info & Support Forum, we are also available for technical questions about our products via phone and e-mail.

 

 

Alternatively feel free to use our quick contact form:

Our team is always happy to receive messages, comments or criticism. We try to answer every request as soon as possible. Sometimes there is a lot to do and it can take up to 48 hours to process.

Contact the technical support

You can contact our technical support directly via e-mail or phone.

Hotline: +49 (0) 1805 – 326 832

mo. – fr. from 9am – 4pm

(0.14 Euro / min from the fixed network of the German Telekom, German mobile max 0.42 Euro / min. Please note, charges for calls from other countries may differ.)

International support

DEUTSCH:          service@fantec.de

ITALIANO:         supporto-italia@fantec.com

ESPAÑOL:         soporte-tecnico@fantec.com

​FRANÇAIS:       support-france@fantec.com

Sales information and dealer inquiries

Are you a specialized retailer interested in our products?

Fill out the following form so that our sales departements can contact you as quickly as possible.

(Tel) +49 (0) 40 – 73 09 283

mo. – fr. from 9am – 4pm

Address and directions

FANTEC GmbH
Billwerder Billdeich 605b
21033 Hamburg
Germany